A Year of Inclusion is the answer to the question "What's Next?" when it comes to Diversity and Inclusion training. Subscribers will have access to daily tips for appreciating, a diverse workforce, practicing inclusive behavior, and leveraging, the strengths of their coworkers to maximize efficiency and productivity for the organzization. Tips are presented by our hostess through daily, multi-media video clips. Notifications and text versions of the tips can also be sent to your email address.

A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
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A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
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Below are some frequently asked questions and their answers for A Year of Inclusion.  If you have any additional questions, please feel free to contact us.
  Questions
General Information
A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
Instructional Design of Course
A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
Implementation and Customization
A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
Blended Training
A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.
A Year of Inclusion is designed to keep Diversity and Inclusion at the forefront of your company's learning objectives by providing users with daily suggestions and tips.

 

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GENERAL INFORMATION

How long have you been in the HR compliance training business?

KnowledgeStart has been developing HR compliance e-learning courses for approximately 8 years.

How long are the courses?

The total estimated time to complete the e-learning course is approximately 1 hour.  However, there are interactives and exercises that might take a person more or less time. And some people will try to complete the course in one session, where others will take the course in their spare time.

Is there an instructor available to help me?

For ease of use, a narrator will guide you through the course. If at anytime you need help, there is an "email the administrator link" found at the top of the page where you can get help, or you can call our technical support teams at anytime from 9am-5pm EST for phone support.

Will I receive some sort of manual?

There are no printed manuals available as part of this e-learning course. However, you can refer to the "What you've learned" section after completing the course to print out or email key learning points and information for further review. Additionally, a webinar may be provided to instruct the administrator(s) on effective use of the LMS.

Are there any tests in the course?

Yes, there is a final post assessment test to review key concepts and skill sets that you should have learned throughout the course. Keep in mind, this course was not designed to trap participants in "right or wrong" answers, rather to reflect the user’s commitment to learning. Courses may be customized to provide a “Pass/Fail” functionality if this is desired by the client.

Is there bookmarking functionality?

Yes, there is bookmarking functionality throughout the entire course. This means that if you don't have enough time to complete the training in one sitting, you can log-out of the course (or close your browser) and our platform will automatically bookmark the page you've last completed. This way, when you return to the platform, you can pick up where you left off.

Are there certificates issued upon completion?

Yes, when you complete the "Conclusion" portion of our course, a "Thank You" screen will appear indicating that you have fulfilled your requirement of this training course. Your completion of the courseware will also be recorded within the database. You will then have the ability to print out a customized certificate of completion reflecting your name and date of completion.

Can I retake the course after I've completed?

Yes, you will continue to have access to this e-learning course until your subscription period expires. Please note that you will be able to access the examination again once you have passed, however, you may have to "rewind" the course by using your back arrow or browsing to the table of contents button located at the bottom of each screen.

What subject areas are covered?

KnowledgeStart provides e-learning courses for each of the following topics: Diversity & Inclusion, Micro-Messages, Disabilities, World Cultures, LGBT Workforce, Harassment Prevention, Understanding Business Ethics, Generations, and Substance Abuse Prevention.

Is your courseware and e-learning content updated and current?

Yes, we update our courses regularly to ensure that the facts and content represent the latest statistical research. Each year we release an updated version of our courses. Current clients may request customizations or alterations to meet new standards or legal requirements.

Do you have the ability to integrate our company policies into your courseware?

In each of the KnowledgeStart courses, there is a section reserved for “My Employer’s Policies” in which your organization’s specific policies and procedures may be directly incorporated in a text version. The user is forced to read the policies in order to advance to the next module. The policies may also be downloaded or sent to the user’s email.


INSTRUCTIONAL DESIGN OF COURSE

What training methodology do you employ?

KnowledgeStart courses use narrator guided presentations of key facts and information, complemented by case studies, “What Would You Do?” scenarios, and dramatized vignettes to keep the learner engaged and active throughout the entire e-learning course.

Are the courses interactive?

KnowledgeStart courses are very interactive. We have incorporated interactive learning activities, “What Would You Do?” scenarios, and Post-Assessment Tests to keep the learner engaged.

How do you know your training is effective?

After training 3,000,000 employees world-wide over the last 7 years, our clients have noticed sizable increases in talent retention and collaboration as well as decreases in employee turn-over and legal issues arising from employee behavioral issues. We also have the ability to create pre and post assessment tests to capture knowledge growth of an employee from their start to completion of each product. This factor has made our e-learning products a true tangible return on investment for our clients.



IMPLEMENTATION AND CUSTOMIZATION

Can we deliver the course in 4 quarterly modules?

Yes. Companies that purchase the Enterprise Licensing (unlimited training within their organization) will have the ability to deliver the course as 4 individual quarterly modules.

How long does it take to implement your eLearning courseware?

Once all of the client’s needs have been defined, our development team starts to create an individualized learning platform specific to the client’s organization. Depending on the types of customizations, delivery of the e-learning course can take as little as 2 weeks, and as long as 5 weeks.

Can your online courseware be customized?
 
Yes. Course customizations are common, as each client has specific needs and goals associated with their e-learning course. Our most popular customizations include:

  • branding of the learning console with your company’s logo

  • a filmed introductory statement from your CEO

  • incorporation of your organization’s policies and procedures

  • addition or replacement of facts and figures

  • addition or replacement of Post-Assessment Test questions


  • Can your courses be translated into languages other than English?

    Yes.  KnowledgeStart has the ability to provide translations in the following languages:

  • Spanish
  • French
  • German
  • Hindi
  • Mandarin Chinese
  • Portuguese
  • Russian
  • Bengali
  • Arabic
  • Japanese


  • Translations may be provided in text format or recorded as narration.


    What about ongoing support?

    We provide technical support. Our standard plan is to deliver a response within 24 hours.

    Questions can be submitted via phone or email.

    Do you have a built in Learning Management System(LMS)?

    Yes. Upon the completion of the customizations of the course and sign-off from the client, our group will develop a Learning Management System specific to your organization that will allow an administrator to view and print progress reports, as well as contact learners via bulk or individual email blasts.

    What are your LMS Reporting Capabilities?

    KnowledgeStart’s LMS (Learning Management System) is easy to use and monitors the learners’ progress, test results, course completion, and the date the course was started/ended.

    What are your LMS Data Importing/Exporting Capabilities?

    KnowledgeStart’s LMS imports and exports records using CSV (Excel) format. Other options are available, including manually updating user information.

    Can your courseware interoperate with our Learning Management System?

    KnowledgeStart courses are all SCORM 1.2 compliant and may be delivered directly into your internal LMS. Our team will work directly with your IT department to ensure a smooth e-learning experience.



    BLENDED TRAINING

    What are your training delivery options?

    KnowledgeStart is partnered with some of the industry’s leading training companies, allowing for flexible and client specific training solutions. We will help you design a training program incorporating any level of online/on-site training you need to successfully meet your goals and fulfill your initiatives. On-site options include employee classrooms and seminars, management and executive coaching, and train-the-trainer sessions.

    We have qualified in-house trainers. What would you suggest?

    KnowledgeStart’s Train-the-Trainer sessions will ensure that your in-house trainers are delivering the most effective and accurate information to your employees. Additionally, the online courseware will act as a high-impact supplement or follow up to the in-house training provided by your staff.

     

         
     
    ©2011 KnowledgeStart All Rights Reserved.

    A Year of Inclusion is the answer to the question "What's Next?" when it comes to Diversity and Inclusion training. Subscribers will have access to daily tips for appreciating, a diverse workforce, practicing inclusive behavior, and leveraging, the strengths of their coworkers to maximize efficiency and productivity for the organzization. Tips are presented by our hostess through daily, multi-media video clips. Notifications and text versions of the tips can also be sent to your email address.